Refund Policy

Effective September 22, 2026

The Renovation Planning Package is a one-time digital purchase that unlocks project-specific planning content and a downloadable project planning package.

Before purchasing

Please review the project information and generated planning content shown before checkout. The package is AI-assisted pre-construction guidance, not professional architectural, engineering, estimating or contracting services.

Refund requests

If you experience a duplicate charge, a technical problem that prevents access to a paid package, or another billing error, contact Renovation AI Assistant promptly so the issue can be reviewed. Where required by applicable law, legally required cancellation or refund rights will be honored.

Digital content already delivered

Because access to project-specific digital content is provided immediately after successful payment, refunds for a change of mind after the package has been unlocked or downloaded may be limited except where required by law. We may consider other refund requests individually based on the circumstances.

Contractor outcomes

A purchase does not guarantee contractor availability, bids, pricing, project approval, permitting, construction outcomes or savings. Contractor listings are third-party search results and are not endorsements or guarantees.

Contact

For a billing or refund issue, use the contact information included in Renovation AI Assistant customer communications and include the email used for the purchase and the relevant project name. Do not send payment-card numbers by email.